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Card Cancellation Guide

Cancelling Your Credit Card? Save Your Points First

Different cards handle points differently when you cancel. Some programs let you keep your balance, others delete it instantly. Know the rules before you close.

Not All Cancellations Are Equal

The impact of cancelling a credit card on your loyalty points depends entirely on how the program stores your balance. Aeroplan and Marriott Bonvoy points are held in a separate loyalty account, so cancelling the linked credit card does not delete your points. Amex Membership Rewards, however, are tied directly to your card — cancel the card, and your points disappear immediately.

This distinction is critical for Canadians carrying Amex Cobalt, Gold, or Platinum cards with large MR balances. If you are switching cards, downgrading, or simply cutting annual fees, you need to act on your points before the account closes.

Point Loss Risk by Card Type

Amex MR Cards

HIGH RISK

Cards: Cobalt, Gold, Platinum, Business Gold/Platinum

Points expire immediately upon cancellation. No grace period. Sell or transfer before closing.

TD Aeroplan Cards

LOW RISK

Cards: TD Aeroplan Visa Infinite, Visa Platinum

Aeroplan points stay in your Aeroplan account. You lose future earning but keep your balance.

CIBC Aeroplan Cards

LOW RISK

Cards: CIBC Aeroplan Visa Infinite, Visa Infinite Privilege

Same as TD — points are in your Aeroplan account. Cancelling the card has no effect on your balance.

Marriott Bonvoy Cards

MEDIUM RISK

Cards: Amex Marriott Bonvoy, various co-brands

Points stay in your Marriott account, but the 24-month inactivity clock becomes important without card spend.

If You Have an Amex Card

Contact us for a quote before calling Amex to cancel. The entire sell-and-transfer process takes 3-5 business days. Once you confirm cancellation with Amex, your points are gone and cannot be recovered. We can help you convert your MR balance to cash via Interac e-Transfer within 48 hours of the point transfer.

Card Cancellation FAQ

Cancelling a Card? Sell Your Points First

Free quote within 24 hours. Payment via Interac e-Transfer within 48 hours. Canadian-owned, secure process.

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